Introducing the Gateway Card

Your New Ticket To Ride

Learn more

What Is Gateway?

Gateway is Metro’s new state-of-the-art smart card fare collection system. It’s a more convenient, secure way to collect fares. Instead of paper passes, Gateway will use plastic smart cards – Gateway Cards – with computer chips inside that store passes (like monthlies or weeklies) or cash value (up to $100) – including discount fares.

Benefits

What does the card do for me?

Easy & Convenient

You will be able to load your card at ticket vending machines or at MetroStore. 

Saves Money

Fare will automatically be capped at the daily rate, no matter how much you ride.

More Secure

If you register your card, the balance will be protected if it is lost or stolen.

YOUR NEW TICKET TO RIDE HAS ARRIVED

Gateway Cards are currently available to full fare customers at the corner of 8th & Pine in downtown St. Louis. If you have purchased a card at MetroStore and have not yet registered it, click the link below or call the Gateway Card Center at 314-982-1500 so your card balance is protected if it is lost or stolen.

Register Your CardFAQ
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FAQ

  • What Is Gateway?

    • Gateway is Metro’s new smart card fare collection system – it is a more convenient, secure way to pay your Metro transit fares.
    • Instead of paper passes and tickets, Gateway will use reusable, plastic smart cards.
    • Gateway Cards have computer chips inside that store your Metro passes – including reduced fares and transfers.
    • You can also store cash value on your Gateway Card and your fare will be deducted each time you ride.
    • Full Fare Gateway Cards are blue. Customers who qualify for reduced fares carry red Gateway Cards with their photo and name printed on the back.
    • Gateway Cards are just one part of a larger plan to improve your transit experience – collectively known as Metro ReImagined. You’ll notice more upgrades as you travel around our system in 2019.
  • How does a Gateway Card benefit me?

    • More convenience: You can load your Gateway Card at ticket vending machines in all MetroLink stations, major Metro Transit Centers, or at the MetroStore downtown. For maximum convenience, you will soon be able to load your card online, and set up autoloads to replenish the balance whenever it gets low, or renew a pass that is soon to expire. More locations to load and purchase cards are will soon become available.
    • More security: If you register your Gateway Card, your balance is protected if it is lost or stolen.
    • Less hassle: The Gateway Card stores your passes, cash value, transfers and discounts (for qualified customers). Load up your card as you go – and never worry about having exact change again!
    • Better service: Gateway makes it possible for Metro to tailor routes and schedules to better meet customer needs.
    • Extra savings: Through a “daily cap” function, you do not pay more than you would for a day pass, no matter how many times you ride in a day.
  • Where can I get a Gateway Card?

    • Gateway Cards are currently available to any full fare customer or senior citizen at our MetroStore, at the corner of 8th and Pine, located in downtown St. Louis.
    • You may also elect to have an empty Gateway Card mailed to you directly by calling the Gateway Card Center.
    • In the future, you’ll also be able to get your card online, at participating retail outlets, and from ticket vending machines at MetroLink Stations.
  • Can I continue buying the same pass I currently use?

    • Paper passes will continue to be sold and accepted on Metro until further notice, but most existing passes – including reduced fare passes – are available on Gateway Cards.
    • You will always be able to pay with cash on the bus.
  • How do I use my Gateway Card?

    • Load your card at the MetroStore, or from ticket vending machines (TVMs).
    • To ride Metrobus, hold your card on the Farebox until you hear a ‘ding!’
    • When riding MetroLink, hold your card on the Ticket Validators; A green light will flash when your fare has been successfully collected. Validators are lined up to form PAID FARE ZONES you’ll pass through prior to reaching the platform.
    • MetroLink fare enforcement officers use Handheld Readers to validate that your fare has been paid; present your Gateway Card when you’re asked for it.
    • Register your card so its value is protected if it’s lost or stolen.
  • Why was Gateway selected as the name?

    • Gateway is the perfect name for our new fare collection system because it represents what the smart card does: It is the gateway to Metro Transit, to the region and to opportunity, by connecting you to the things that are important in your life – family, friends, work, school, medical care, entertainment and more.
  • How is Metro paying for the Gateway Smart Card System?

    • Metro received three grants from the federal government specifically for the purchase and installation of the Gateway system and new fare collection equipment. These funds cannot be used for any other system improvements.
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